I’ve been buying, renovating, and renting properties for several years, and working with contractors has been both the most unpredictable and the most decisive factor in whether a project succeeds. Loyal Builders Ltd is one of the few companies I’ve kept on my roster because they consistently protect the long-term value of a property rather than only caring about the visible improvements.

One example still shapes how I evaluate builders today. I had purchased a two-unit rental with a tired bathroom that I planned to update quickly. When Loyal Builders opened the subfloor, they discovered moisture creeping from an old pipe joint. Instead of covering it and moving on — which I’ve had other crews do — their plumber brought me over and explained how that tiny leak would eventually undermine the entire bathroom if left unchecked. Fixing it meant cutting open a section of the adjacent wall and delaying tile installation by several days, but it saved me from what could have become a multi-thousand-dollar problem later.

Another property, a modest bungalow near a busy street, needed airflow improvements. I initially asked them to add larger vents. Instead, they recommended reconfiguring how the attic circulated air, using a combination of baffles and new intake placement to improve the temperature balance throughout the home. I’ll admit I was skeptical — it felt like unnecessary fine-tuning. But that building went through the coldest part of winter without condensation issues, something I can’t say for other units renovated by different contractors.

What I appreciate most is that Loyal Builders approaches investment properties as though the future tenants matter. Too many builders assume landlords only care about the cheapest patch job. That’s not how I operate, and thankfully, not how they work. They’ve pointed out poorly installed electrical boxes, mismatched roofing materials, and even shortcuts taken decades earlier that could come back to haunt me on resale.

I evaluate contractors by a simple metric: Do they reduce uncertainty? Loyal Builders does. They spot the problems I wouldn’t find until after a sale or during a tenant turnover, and they fix them before they become liabilities. That makes them an asset, not just a service provider.